Privacy Policy | MissionCraft

Last updated: November 13, 2025

MissionCraft Partners (“MissionCraft,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and what choices you have.

By using our website at missioncraftpartners.com (the “Site”) or interacting with us (for example, subscribing to our newsletter or filling out a contact form), you agree to the terms of this Privacy Policy.

If you have any questions, you can email us at: info@missioncraftpartners.com

1. Information We Collect

We collect information in two main ways:

a) Information you choose to provide

You may give us personal information when you:

Fill out a contact form
Subscribe to our newsletter or The Fundraising Culture Lab
Register for a webinar, workshop, or event
Request a resource or download
Work with us as a client or prospective client

This may include:

Name
Email address
Job title and organization
Phone number (optional)
Any information you include in a message or form field

If you become a client, additional information (like billing details or mailing address) may be collected and stored in our client systems and/or by our payment processor. We do not intentionally collect “sensitive” personal information (such as racial or ethnic origin, health information, or religious beliefs).

b) Information collected automatically

When you visit the Site, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Site
Referring website or link
General location based on IP address

We may use cookies or similar technologies to help the Site function properly and to understand how visitors use it.

We do not use this information to personally identify you, but to improve our Site and services.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and requests
Send you newsletters, updates, and resources you sign up for
Provide and improve our services and offerings
Host webinars, workshops, and events
Manage our client relationships
Analyze Site usage and performance
Comply with legal obligations and protect our rights

We do not sell your personal information.

3. Email Communications & Marketing

If you subscribe to our newsletter or other updates, we will send you emails about:

Nonprofit culture, fundraising, and leadership content
Upcoming programs, events, or workshops
Resources and tools related to our work

You can unsubscribe at any time by clicking the “unsubscribe” link in any email, or by contacting us at info@missioncraftpartners.com.

Even if you unsubscribe from marketing emails, we may still contact you about things like active projects, invoices, or other service-related matters if you are a client.

4. Cookies and Analytics

We may use cookies and similar technologies to:

Keep the Site functioning properly
Remember your preferences
Understand how visitors use the Site
Improve content and user experience

We may also use third-party analytics tools (such as Google Analytics) to help us understand visitor behavior on the Site in aggregate (for example, how many people visit, what pages are most popular, etc.).

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not work as well.

5. Third-Party Services

We use a small number of trusted third-party tools to run our business. These may include:

Email and newsletter platforms (e.g., Substack, email service providers)
Scheduling, forms, and client management tools (e.g., Bloom)
Video and webinar platforms (e.g., Zoom)
Analytics tools (e.g., Google Analytics)

These providers may process your personal information on our behalf and are only allowed to use it as needed to provide their services to us. We do not authorize them to sell your information.

Each provider has its own privacy policy, which governs how they handle your data.

6. How We Share Information

We share your information only when necessary, including:

With service providers that help us run our business (see above)
With partners if we are co-hosting an event or program and you register to participate
If required by law, legal process, or to protect our rights or the rights of others
In connection with a business transaction (for example, if MissionCraft is merged or acquired)

We do not sell your personal information to third parties.

7. Data Retention

We keep your personal information only as long as needed for the purposes described in this Privacy Policy, or as required by law.

If you unsubscribe from emails, we keep a record of your email address only to honor your opt-out.
If you are a client, we may retain certain records for tax, accounting, or legal purposes for as long as required.

8. Children’s Privacy

Our Site and services are intended for adults working in or with nonprofit organizations. We do not knowingly collect personal information from children under 18 years of age.

If you believe we may have collected information from a child under 18, please contact us at info@missioncraftpartners.com, and we will take steps to delete it.

9. Your Choices and Rights

Depending on where you live, you may have certain rights over your personal information, such as the right to:

Access the personal information we hold about you
Request corrections if information is inaccurate
Request deletion of your information (when legally possible)
Object to or limit certain types of processing
Withdraw consent for marketing communications

To exercise these rights, or to ask questions about your data, email us at: info@missioncraftpartners.com

We will respond in a reasonable time and in line with applicable laws.

10. Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we may provide additional notice (for example, by email or a prominent notice on the Site).

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, you can contact us at: MissionCraft Partners, info@missioncraftpartners.com, missioncraftpartners.com